Our support team is available Monday to Friday, we respond to all inquiries within 24-48 hours. See our contact page for details.
All sales vary from time to time, most sales however last 24 hours.
If there’s something you need help with and it’s not listed in the FAQ please feel free to contact us at [email protected] and we will get back to you as soon as possible.
Yes we are! Get in contact to find out more about our affiliation program and how you can earn with us.
Yes! We ship to the US, Canada, Europe, Australia, South America, Asia and Africa.
Orders are shipped from our various warehouses around the world. As our items are stored in several warehouses, your order may be shipped in separate packages.
Once your order has been dispatched packages generally arrive within 15-20 business days. In some instances it can take up to 30 working days depending on where you are in the world, your local postal service, customs policy and other circumstances. All shipments are registered by our courier.
In rare cases your order may be subject to local import duties and taxes depending on your destination address. Unfortunately we have no control over these charges and cannot advise what they may be. We are not liable for these charges, and unfortunately can not reimburse or refund these costs.
VISA, Mastercard, Discover, American Express and PayPal.
Our pricing is based in USD (United States Dollar), EUR (Euro) and GPB (British Pound Sterling) depending on your shopping location. All payments and exchanges are dealt with directly by our payment processors.
Rest assured that in the rare case that we have happened to send you an incorrect or faulty item we will replace it free of charge. If for some reason your package does not arrive we will refund the total cost of the order.
Please email [email protected] ASAP so we can correct this before your order ships out. Items can sometimes be shipped out within an hour of being placed. Please include [WRONG ADDRESS] in the subject line so we notice your high priority issue.
You must contact us within 1 hour of placing the order to arrange an item change. Just send an email ASAP to [email protected] so we can change your order for you. Please make the subject of the email [CHANGE] so that we can spot the inquiry and prioritize it.
Just like if you were to enter the wrong address for your order please send an email ASAP to [email protected] so we can cancel your order for you. Please make the subject of the email [CANCELLATION] so that we can spot the inquiry and prioritize it.
This simply means that the order has been processed and shipped, essentially the order has been “completed” from our end and is now on its way to you!